Fulfillment of Heterogeneous Customer Delivery Times through Decoupling the Production and Accelerating Production Orders

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Heuer, T.; Maier, J.T.; Schmidt, M.; Nyhuis, P.: Fulfillment of Heterogeneous Customer Delivery Times through Decoupling the Production and Accelerating Production Orders. In: Herberger, D.; Hübner, M. (Eds.): Proceedings of the Conference on Production Systems and Logistics: CPSL 2022. Hannover : publish-Ing., 2022, S. 564-573. DOI: https://doi.org/10.15488/12188

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Sum total of downloads: 103




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Abstract: 
Manufacturing companies are facing increasing customer requirements regarding delivery times and delivery reliability. In this context, customers have different desired delivery times. The fulfillment of heterogeneous customer delivery times represents a major challenge in the competition for customers. If companies succeed in reliably meeting their customers' desired delivery times, this results in an enormous competitive advantage. Instruments for achieving specific delivery times include especially the use of fast-track orders and shifting the customer order decoupling point. When these instruments are used, numerous interdependencies must be considered. Shifting the customer order decoupling point downstream toward a Make-to-Stock production results in higher stock levels. The use of fast-track orders induces longer throughput times for other orders and higher control effort. In this paper, taking these trade-offs into account, an approach is developed that allows delivery time requirements to be met through a systematic determination of the customer order decoupling point and a share of fast-track orders. For this purpose, interdependencies between both instruments and logistic objectives are identified and investigated using logistical models to meet the delivery time requirements at lower logistical costs.
License of this version: CC BY 3.0 DE
Document Type: BookPart
Publishing status: publishedVersion
Issue Date: 2022
Appears in Collections:Proceedings CPSL 2022

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pos. country downloads
total perc.
1 image of flag of Germany Germany 38 36.89%
2 image of flag of United States United States 14 13.59%
3 image of flag of United Kingdom United Kingdom 7 6.80%
4 image of flag of India India 6 5.83%
5 image of flag of China China 5 4.85%
6 image of flag of No geo information available No geo information available 4 3.88%
7 image of flag of Sweden Sweden 4 3.88%
8 image of flag of Philippines Philippines 3 2.91%
9 image of flag of France France 2 1.94%
10 image of flag of Czech Republic Czech Republic 2 1.94%
    other countries 18 17.48%

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