Fulfillment of Heterogeneous Customer Delivery Times through Decoupling the Production and Accelerating Production Orders

Download statistics - Document (COUNTER):

Heuer, T.; Maier, J.T.; Schmidt, M.; Nyhuis, P.: Fulfillment of Heterogeneous Customer Delivery Times through Decoupling the Production and Accelerating Production Orders. In: Herberger, D.; Hübner, M. (Eds.): Proceedings of the Conference on Production Systems and Logistics: CPSL 2022. Hannover : publish-Ing., 2022, S. 564-573. DOI: https://doi.org/10.15488/12188

Selected time period:


Sum total of downloads: 127

Manufacturing companies are facing increasing customer requirements regarding delivery times and delivery reliability. In this context, customers have different desired delivery times. The fulfillment of heterogeneous customer delivery times represents a major challenge in the competition for customers. If companies succeed in reliably meeting their customers' desired delivery times, this results in an enormous competitive advantage. Instruments for achieving specific delivery times include especially the use of fast-track orders and shifting the customer order decoupling point. When these instruments are used, numerous interdependencies must be considered. Shifting the customer order decoupling point downstream toward a Make-to-Stock production results in higher stock levels. The use of fast-track orders induces longer throughput times for other orders and higher control effort. In this paper, taking these trade-offs into account, an approach is developed that allows delivery time requirements to be met through a systematic determination of the customer order decoupling point and a share of fast-track orders. For this purpose, interdependencies between both instruments and logistic objectives are identified and investigated using logistical models to meet the delivery time requirements at lower logistical costs.
License of this version: CC BY 3.0 DE
Document Type: BookPart
Publishing status: publishedVersion
Issue Date: 2022
Appears in Collections:Proceedings CPSL 2022

distribution of downloads over the selected time period:

downloads by country:

pos. country downloads
total perc.
1 image of flag of Germany Germany 49 38.58%
2 image of flag of United States United States 17 13.39%
3 image of flag of India India 8 6.30%
4 image of flag of United Kingdom United Kingdom 8 6.30%
5 image of flag of China China 5 3.94%
6 image of flag of No geo information available No geo information available 4 3.15%
7 image of flag of Sweden Sweden 4 3.15%
8 image of flag of Romania Romania 3 2.36%
9 image of flag of Philippines Philippines 3 2.36%
10 image of flag of France France 3 2.36%
    other countries 23 18.11%

Further download figures and rankings:


Zur Erhebung der Downloadstatistiken kommen entsprechend dem „COUNTER Code of Practice for e-Resources“ international anerkannte Regeln und Normen zur Anwendung. COUNTER ist eine internationale Non-Profit-Organisation, in der Bibliotheksverbände, Datenbankanbieter und Verlage gemeinsam an Standards zur Erhebung, Speicherung und Verarbeitung von Nutzungsdaten elektronischer Ressourcen arbeiten, welche so Objektivität und Vergleichbarkeit gewährleisten sollen. Es werden hierbei ausschließlich Zugriffe auf die entsprechenden Volltexte ausgewertet, keine Aufrufe der Website an sich.

Search the repository