• Reference Data Model For Customer Success Management In The Subscription Business Of Manufacturing Companies: Findings From The German Manufacturing Industry 

  Holst, Lennard; Schuh, Günther; Stich, Volker (Hannover : publish-Ing., 2023)

  Competitive differentiation in the manufacturing sector is no longer based on product and service innovations alone but on the ability to monetize the usage phase of products and services. To this end, manufacturers are ...
• Analysis of Strategic Business Ecosystem Role Models for Service-Oriented Value Creation Systems 

  Hoeborn, Gerrit; Gonzalez, Agustin (Hannover : publish-Ing., 2023)

  The way companies create service-oriented value is changing as organizational boundaries blur towards value creation in ecosystems. To position themselves strategically, practitioners need to understand the different roles ...
• Derivation of MTM-UAS® analyses from virtual reality tools using MTMmotion® 

  Benter, Martin (Hannover : publish-Ing., 2023)

  Designing human work in a productive way plays a vital role in maintaining competitiveness of industrial companies. In order to fulfil this task, practitioners can use different methods to describe, analyse and design work ...
• A Systematic Literature Review of Blockchain-Based Traceability Solutions 

  Dietrich, Fabian (Hannover : publish-Ing., 2023)

  Blockchain technology shows great potential in providing object-related end-to-end traceability in complex multitiered supply networks. However, the first systematic literature reviews indicate the immaturity of current ...
• Evaluation Of An Capacity-oriented, Agent-based Order Release For Matrix-structured Assembly Systems 

  Burggräf, Peter; Adlon, Tobias; Schukat, Esben; Weber, Nina Katharina (Hannover : publish-Ing., 2023)

  To address growing challenges in automotive assembly with ever shorter innovation cycles, increasing variant diversity and uncertain market development, innovative concepts for assembly systems are needed. As a response, ...
• Digitalisation And Its Impact On Leadership Competences In Production Work 

  Dworschak, Bernd; Karapidis, Alexander (Hannover : publish-Ing., 2023)

  This contribution tackles the effects of digitalisation on leadership in production work. Based on the assumption that production work in the future will be characterised as more flexible, networked and digitalised, the ...
• Potentials and Implementation Strategies For Flexible Battery Cell Production 

  Kampker, Achim; Heimes, Heiner; Dorn, Benjamin; Clever, Henning; Scheibe, Artur (Hannover : publish-Ing., 2023)

  The effects of a fossil fuel-based economy are becoming increasingly apparent. The storage and use of renewable energy sources are a key strategy to reduce overall greenhouse gas emissions. In this context, the demand for ...
• Design Principles For The Organization Of Sales Of Smart Product Service Systems 

  Schuh, Günther; Boos, Wolfgang; Holst, Lennard; Moser, Benedikt (Hannover : publish-Ing., 2023)

  Industrial companies are moving to a solution driven business by offering smart product service systems (Smart PSS). In addition to an existing portfolio of physical goods and technical services, companies develop new ...
• Maturity SCAN 4.0 - An analysis and discussion of results from the scanning of digital capabilities adopted in Argentinian CPG companies 

  Muñoz, Lourdes Perea; Hagemann, Marcel; Palandella, Lucila; Cagliari, Paz (Hannover : publish-Ing., 2023)

  Industry 4.0 is a new dynamic paradigm for manufacturing companies, being studied by academia and evolving at the same time as companies are trying to leverage its potentials. Readiness and maturity models have been developed ...
• Implementation-specific Barriers And Measures For Chatbots In B2B Customer Service 

  Greven, Daniela; Endres, Kathrin; Sundralingam, Shugana; Stich, Volker (Hannover : publish-Ing., 2023)

  The use of chatbots has hardly been established in B2B companies to date and involves various challenges. The goal of this paper is to identify the biggest barriers to the successful implementation of chatbots in B2B ...
• Force weighting approach to calculate spinal cumulative loading for ergonomic workforce planning in production 

  Johnen, Laura; Deutz, Cathrin; Mertens, Alexander; Nitsch, Verena; Brandl, Christopher (Hannover : publish-Ing., 2023)

  For the prevention of musculoskeletal disorders (MSD), the evaluation of manual materials handling (MMH) is important. In this context, cumulative loading can be used as an exposure index for the ergonomic assessment of ...
• Digital twin and Value Stream Mapping of Warehousing in Era of Industry 4.0 

  Abdoli, Shiva (Hannover : publish-Ing., 2023)

  The rapid pace of technological development and high competition make the business employ proper approaches to assess the effectiveness of their value creation process or supply chains. The dynamic business environment ...
• Application of a Reinforcement Learning-based Automated Order Release in Production 

  Schuh, Günther; Schmitz, Seth; Maetschke, Jan; Janke, Tim; Eisbein, Hendrik (Hannover : publish-Ing., 2023)

  The importance of job shop production is increasing in order to meet the customer-driven greater demand for products with a larger number of variants in small quantities. However, it also leads to higher requirements for ...
• Conceptualization of an AI-based Skills Forecasting Model for Small and Medium-Sized Enterprises (SMEs) 

  Frierson, Charlotte; Wrobel, Jana; Senderek, Roman; Stich, Volker (Hannover : publish-Ing., 2023)

  Forecasting-based skills management, which is oriented to the respective corporate goals, is gaining enormous importance as a central management tool. The aim is to predict future skills requirements and match them with ...
• Modelling and Control of Aqueous Parts Cleaning Machines for Demand Response 

  Fuhrländer-Völker, Daniel; Grosch, Benedikt; Weigold, Matthias (Hannover : publish-Ing., 2023)

  With the aim of enabling better utilization of renewable power and reducing the environmental impact of industrial sites, we propose an approach for implementing electric demand response. Cleaning machines provide significant ...
• Analysis Of Uncertainty Over The Factory Life Cycle 

  Hingst, Lennart; Nyhuis, Peter (Hannover : publish-Ing., 2023)

  The cost and performance structure of a factory is determined in factory planning and activated in the operation phase with a time delay. Even though the majority of investments result from structural planning, the first ...
• Development of a Comparative Assessment Method For Additive and Conventional Manufacturing With Regard to Global Warming Potential 

  Pletzer-Zelgert, Leonie Pauline; de Souza, Bruna Pereira; Kolter, Moritz; Traverso, Marzia; Schleifenbaum, Johannes Henrich (Hannover : publish-Ing., 2023)

  Additive Manufacturing (AM) opens new possibilities for producing complex parts while achieving high material efficiency. Besides the technological advantages, AM is considered a key technology for sustainable production. ...
• Computer Aided Inspection Planning For Automation Of On-Machine Inspection Of Customised Milling Parts 

  Krebs, Jonas; Roedel, Lars; Mueller, Gregor (Hannover : publish-Ing., 2023)

  Customised products force manufacturing systems to operate efficient at batch size one. Automation in upstream processes and on shop floor increase productivity. Besides value-adding processes, quality management to sustain ...
• Application-oriented Method for Determining the Adhesion between Insulated Flat Copper Wire and Impregnation Resin 

  Kampker, Achim; Heimes, Heiner Hans; Dorn, Benjamin Norbert; Brans, Florian; Born, Henrik Christoph (Hannover : publish-Ing., 2023)

  In the field of hairpin stator technology, increasing demands are currently being made on the semi-finished product of insulated flat copper wire. In particular, the focus is on the electrical requirements against the ...
• Data science to measure the last mile processes in the logistics 

  Saavedra Gastélum, Verónica; Almaguer, Carlos Alberto González; Cortés, Beatriz Murrieta; Ramírez, Claudia Zubieta; Muciño Garcia, Lourdes Jazmin (Hannover : publish-Ing., 2023)

  One of the most critical parameters of logistics processes is to measure the efficiency of delivery of the final product to the customer, or last mile processes. Historically, the customer does not care about the processes ...

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