Maturity SCAN 4.0 - An analysis and discussion of results from the scanning of digital capabilities adopted in Argentinian CPG companies

Abstract

Industry 4.0 is a new dynamic paradigm for manufacturing companies, being studied by academia and evolving at the same time as companies are trying to leverage its potentials. Readiness and maturity models have been developed to assess Industry 4.0 adoption, diagnose the current state of companies regarding digital transformation and help them understand how to move from the current situation to a desirable future one. However, these models are generic, based on general principles of Industry 4.0 and do not consider the particular challenges and potentials of each industry and company. In practice, the success of Industry 4.0 implementation depends on how companies manage to match the concepts and technologies with specific potentials in the context of their strategy. For this purpose, a study within companies of the same industrial sector is proposed. It serves as first step of "customization" of industry 4.0 concepts to help companies identify their specific benefits. The results of the study within 30 companies in the Consumer Packaged Goods sector in Argentina is presented. It combines the findings from surveys and self-assessments based on a proven maturity model with workshops and semi-structured interviews within a group of managers who are responsible for digital transformation, IT and Operations in their companies. In addition to an initial evaluation of the current Status quo, the analysis focusses on the main challenges and needs of the sector and possible actions to address them.