Browse Wirtschaftswissenschaftliche Fakultät by Dewey Decimal Classification

Browse Wirtschaftswissenschaftliche Fakultät by Dewey Decimal Classification

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  • Dreyer, Sonja; Olivotti, Daniel; Lebek, Benedikt; Breitner, Michael H. (London : Springer Nature, 2019)
    Smart services serve customers and their individual, continuously changing needs; information and communications technology enables such services. The interactions between customers and service providers form the basis for ...
  • Apostolov, Hristo; Fischer, Matthias; Olivotti, Daniel; Dreyer, Sonja; Breitner, Michael H.; Eigner, Martin (Amsterdam : Elsevier B.V., 2018)
    Product-service systems (PSS) are seen as the 21st-century solution for direct delivery of value to customers under the requirements of high availability, quality, and reduced risks. With mutual benefits for customers, ...

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