Nißen, Marcia; Selimi, Driton; Janssen, Antje; Cardona, Davinia Rodríguez; Breitner, Michael H.; Kowatsch, Tobias; von Wangenheim, Florian
(Amsterdam [u.a.] : Elsevier Science, 2021)
Users interact with chatbots for various purposes and motivations – and for different periods of time. However, since chatbots are considered social actors and given that time is an essential component of social interactions, ...