Order management is a main PPC task in company internal supply chains. It provides the link betweencustomers and the company's internal order processing processes. The boundary conditions defined herebyinfluence adjacent and subsequent main tasks in PPC. However, since usually conflicts between objectives,such as between utilisation of capacities and schedule reliability are caused in companies, the interactionbetween PPC tasks of order management and other main PPC tasks should be taken into account.Existing approaches often examine the effect of PPC tasks and procedures in isolation for the respectivemain task. Especially in the task of order management, the focus of procedures and models lies more oneconomic and less on production logistics aspects. Nevertheless, these must be taken into account to assessthe resulting effects on production (e.g. load and due-date situation) and thus on the logistics performancetowards the customer.To counteract this, the contribution presents a model-based approach, which considers the interactionsbetween order management tasks and other PPC tasks. Furthermore, the determined interdependencies andlinks are used to derive the effects of order management on logistics objectives of production, and to identifyhow an integrated view can be used to raise production logistics potentials for improving a company’slogistics performance. For this purpose, proven models such as the Hanoverian Supply Chain Model and theextended Aachen PPC Model are used.