Design Model of an Ecosystem for Resilient and Sustainable Value Creation of SMEs in Single and Small Batch Production

Abstract

Today's markets are increasingly dynamic, not only due to shorter product development times and fast changing customer requirements but also unforeseen events. Contemporary crises and wars disrupt entire supply chains and can have existential consequences for manufacturing companies. In these times of uncertainty, it is essential for SMEs to have a resilient business orientation while at the same time fulfil the sustainability aspects demanded by their stakeholders. This paper provides a design model for an ecosystem for a resilient and sustainable value creation of SMEs in single and small batch production to increase competitiveness and to gain a better response to market dynamics. The developed model comprises the elements of ecosystem strategy, configuration and coordination. An adequate partner matching and the underlying business model complement the approach. The model is intended to assist practitioners as a reference framework in developing and managing ecosystems for value creation.